Consumers abroadFor all shipments to consumers living
in one of the EU-countries the legal VAT will be charged. Only for shipments to consumers
outside the EU-countries VAT will be deducted. These customers pay Import Duties/VAT at Customs in country of destination.
EU-countries are : Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.
Companies abroadShipments to companies inside EU-countries (except for The Netherlands and Germany), VAT will be deducted. Before initial ordering online you have to register as a new customer on our website with a valid VAT-ID-Number. This number has to match name and address as registered at the Tax Authorities in your country. After one time manual check, the VAT percentage will be corrected to 0% on your account in our system. After login on our site, from that moment on all prices are shown excluding VAT and items will also be charged accordingly.
If this procedure has not been followed before ordering online, then automatically VAT will be shown on the cart and charged for. We cannot correct this afterwards. The only possibility to get the VAT reimbursed afterwards is to apply for it at the Dutch resp. German Tax Authorities directly.